I ordered with UG Because I had got scammed by another supplier and when something went haywire with the delivery process of my order I got angry. UG did not have to respond but they did they go out of their way to make sure my order got replaced but they were very patient and understanding with my angry rent They made everything good I was Very impressed with their professionalism their patients with me. They not only made my order right but with a bonus as well when I explained to them everything that I was getting on my end of the delivery they were very understanding and could not figure out what was going on either They made me a customer for life very loyal to UG They are awesome if there is a problem contact them Tell them the truth and they will make it right